Shipped quickly and carefully via PostNL
At RBN Games, we make sure your order is processed and shipped with care. We have three fixed shipping days a week: Monday, Wednesday and Friday. Your order will be processed and shipped no later than the next shipping day.
Shipping destinations
We ship from the Netherlands to:
- The Netherlands
- Belgium
- Germany
- France
Shipping costs are calculated automatically at checkout based on the delivery address and the contents of your cart.
Shipping costs
The Netherlands
- €4.99 – letterbox parcel (light shipments)
- €7.99 – parcel
- Free shipping from €100
Belgium
- €9.99 for orders under €100
- Free shipping from €100
Germany
- €9.99 for orders under €100
- Free shipping from €100
France
- €14.99 per order
Processing & shipping
Our fixed shipping days are Monday, Wednesday and Friday. Your order will be processed and shipped no later than the next shipping day.
Does a shipping day fall on a public holiday? Then your order will be shipped on the next available shipping day.
Extra shipping around the holidays
During busy periods, such as Sinterklaas and Christmas, we try to ship more often where possible. During these periods we aim to send out orders every working day, so they are on their way as quickly as possible.
Delivery time
After shipping, the following delivery times usually apply:
- The Netherlands: 1–3 working days
- Belgium: 3–7 working days
- Germany: 3–7 working days
- France: 3–10 working days
The actual delivery time depends on PostNL and any foreign delivery partners. The delivery times stated are therefore indicative and are counted from the moment your order has been shipped.
Frequently asked questions
When will my order be shipped?
We ship as standard on Monday, Wednesday and Friday. Your order will be processed and shipped no later than the next shipping day.
Can I track my order?
Yes. As soon as your order has been shipped, you will automatically receive a Track & Trace code to follow your shipment.
Can my order be shipped with a different carrier or to a pick-up point?
Would you prefer your order to be shipped with a different carrier or delivered to a pick-up point? Please contact us before placing your order and ask about the options.
We are happy to see what is possible. Please note that not every carrier or shipping option is available and that different shipping costs may apply.
What happens around Sinterklaas and Christmas?
During the busy periods around Sinterklaas and Christmas, we try to ship orders every working day where possible. This way we try to get orders on their way as quickly as possible during this period.
What if my order is delayed?
Once we have handed your order over to PostNL, the parcel is with the carrier and we no longer have any influence on the speed of delivery. We cannot speed up or prioritise a parcel that is already on its way.
You can follow the current status of your shipment via Track & Trace. Please note that a parcel can sometimes be delayed, for example during busy periods or around holidays.
Does your parcel seem to have stopped moving for a long time, or do you suspect something has gone wrong? Feel free to contact us. If necessary, we can make enquiries with PostNL about the shipment.
Do you also ship abroad?
Yes. In addition to the Netherlands, we also ship to Belgium, Germany and France.